Players and team leaders should acknowledge and recognize that the implementation of Spirit of the Game (SOTG) is susceptible to bias. Team leaders should be mindful of and encourage their teammates to be mindful of their own biases when considering and discussing interactions with, and impressions of, other teams as well as their own team. Understand that intent and impact are not the same. The intent of a person’s statement or gesture may be neutral or positive to them, but the impact of what they say or do may be harmful or hurtful to others.